lash . brow . wax . tan

Our Policies


Please arrive promptly at your scheduled time with clean/makeup free eyes and lashes. Extra time spent cleaning your lashes will be less time lashing.  If you arrive after your scheduled appointment time, it may  not be possible to extend the time available for your booked service. If your service is shortened due to your late arrival, you will be charged the full cost of the service.

Changing Your Appointment

A minimum of 24 hour notice is required when rescheduling/canceling a booked appointment.

Sickness or Family Emergency

If you, or another person in your household, has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date. For your safety and that of staff and other clients, please do not come to your appointments sick. If it is assumed you are currently sick, your appointment may be cut short or cancelled and rescheduled for when you are healthy again.

Cancellation/No Show

While we understand that sometimes unforeseen circumstances may arise, late cancellations are subject to a $25 charge at the lash artist's discretion, to be paid prior to your next booked service.

No Shows are subject to PAYMENT IN FULL for missed appointment, in addition to prepayment required to secure any future scheduled appointments.

Other Artists' Work

If you currently have eyelash extensions from another lash artist, a consultation will be needed prior to scheduling. Please contact us prior to scheduling to discuss.

Refund Policy

No refunds will be given for any reason on services. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss concerns. A complimentary 30 minute express touch up can be done if it is at the fault of the product or application. Any concerns addressed after 72 hours of your last appointment or due to failure to follow proper aftercare instructions will be charged at full price for the service.


Prep & Aftercare

Lash Extension Aftercare

  • Do not get your eyelashes wet for the first 24 hours.

  • Do not use a spa, sauna or pool for the first 24 hours. The extensions need that amount of time to properly bond.

  • Avoid pulling or rubbing your eyes.

  • Do not use eyelash curlers with your extensions. With proper application you will not need them.

  • ONLY use oil-free makeup remover. 

  • If your eyelashes are tangled or crossed over, use the spoolie given to you during your appointment to gently brush them straight and put them in place. 

  • Proper hygiene is very important. Please keep lashes clean by regular washing.

  • Use only mascaras that are safe for eyelash extensions, no oil-based or waterproof mascaras. 

  • After showering avoid rubbing lashes, it best to blot them with a towel and let them air dry.

  • You can also dry the lashes by using a hair dryer on the cool setting and blowing them dry from the bottom up. It makes them curlier and fluffier.

  • Use care when applying facial and eye creams to avoid the lash line. Too many oil-based products can break down the adhesive.

  • Touch-up appointments is recommended every two to three weeks to maintain your new eyelash extensions.

Spray Tan Prep

  • Exfoliate skin at least 3 to 6 hours before your sunless session to smooth skin for even tanning results. Spend a little extra time on knees, elbows, feet, and hands. 

  • Shave at least 8 hours before your sunless tanning session.

  • Any waxing should be done 1-2 days before your sunless tanning session.

  • If skin is dry apply a light water based lotion lightly and evenly to skin at least 2 hours prior to your sunless tan.

  • Do not apply oils at any time prior to or after your sunless tan.

  • Remove make-up prior to your sunless tanning application for best results.

  • Bring looser fitting darker colored clothing to your airbrush appointment.

  • Do not wear deodorant.

  • Do not wear wool, nylon, or silk during or after your sunless application and for at least 8 hours as DHA may react with these fabrics and cause staining.

Spray Tan Aftercare​

  • Wait at least 6-8 hours after application before you shower. This will allow time for the self-tanning reaction to occur on the skin. If you need to shower sooner ask your airbrush technician about our 1 and 2 hour formulas.

  • If you intend to wait to the following morning before taking your first shower make sure and wear looser fitting darker colored clothing to bed to protect sheets and help prevent accidental transfer of solution from torso to palms of hands during the sleep cycle.

  • Don’t worry if you see color wash off from your first shower, this is normal. What you see washing off is the immediate cosmetic bronzer, leaving you with a beautiful sunless tan.

  • Do not apply moisturizer until after your first shower, for this could affect the immediate reaction of the sunless solution on the skin and cause streaking.

  • Do not exercise or perform other activities which will cause you to sweat until after your first shower.

  • Moisturize 2-3 times daily, especially after bathing, to maintain your sunless tan. For best results use a water based moisturizer. Do not use oil based moisturizers, they can cause blotchiness.

  • Do not exfoliate skin for at least 48 hours after your sunless tanning application. When you do exfoliate, do so gently and evenly.

  • If sun-bathing remember to wear only water based sunscreen. Sunless products do not contain sunscreen. Although you look like you have a tan, you will still need a sunscreen to prevent your skin from burning



Super fast response. Even though it was a Friday evening, she fit me in the next day.  They are light and natural as can be. Price was amazing. Therapy of service was amazing. Relaxing. And extremely comfortable. I am new to the area but will highly recommend her to those I do meet here. Thank you so much. My first find and I hit gold!

Amber, Client

Susie has been doing my lashes for almost a year now and I can't imagine my life without them (or her). I routinely receive compliments on my lashes and was surprised at how good they make me feel. Even on days I dont wear makeup I feel put together because my lashes look so natural and beautiful! I couldn't live without them.

Jane, Client

Bye bye makeup - hello great lashes! Lash is committed to providing excellence for your eyelash needs while understanding the importance of building lasting relationships with her clients.

Susie at Lash is passionate and a perfectionist when it comes to lash extensions and she never rushes her clients and she doesn't count lashes. She will apply as many lashes as you were born with, making the lashes last longer between fills.

I cannot recommend Lash and Susie enough- I'm truly addicted! Book an appointment today to find out how Lash can bring forth your true beauty.

Tia, Client


Visit Us

By Appointment Only

LashBySusie@gmail.com  \  Tel/Text: 651.395.9138

Located in the Yankee Square Business Plaza

3410 Federal Drive Suite 102, Eagan MN 55122



Tues-Wed 10am-3pm, Thurs-Fri 12pm-8pm  \  ​​Saturday: 9am - 12pm

Closed Sun-Mon

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